Customer satisfaction surveys

Use rating fields to accurately gauge how well customers like or dislike different aspects of your business in a format that's easy for them to complete.

Create seamless, mobile-friendly survey experiences for customers by using branded surveys and customized email notifications.

Use powerful conversion tools such as A/B Testing, Partial Submissions, and Field Bottlenecks to secure more survey submissions.

Avoid survey abandonment by using Conditional Logic to only show questions relevant to the survey taker.

Address negative feedback quickly with automated emails that route data to the right rep based on how customers answer particular questions.

Use powerful analytics to filter through your submissions, pull out key tidbits, and present your findings in presentation-ready charts and graphs.